Congregate sites are listed here. Provided By Nan McKay & Associates. % Triad Financial Services BSI Financial 2. Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. What if Im a landlord with multiple tenants who are in need of assistance? Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Do I need to reapply? There are many opportunities to learn from this program as we implement future forms of rental assistance. Content on this website is provided for informational and educational purposes only. Eligible homeowners may receive financial assistance to cover the following housing expenses: 1. check stubs, award letter). Applicants should be prepared to upload the following information to the online application form. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. The request for additional documentation will include the submission deadline. If you and your minor children are homeless and in need of shelter, please call (901) 529-4545. We may need to get in touch with you. Dont respond alone. The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. Click here to see if your mortgage lender is participating: Community Bank Call 211 for information about office hours at a location near you. Your income must be 60% of the State Median Income (See the Federal Poverty Guidelines chart below ). and Complete Application to check the status of your application. Homebridge Financial Services For assistance, you can reach the call center at 855-890-8073. A rolling, random selection process will promote equality and access to resources for as many people as possible. These programs are designed to assist eligible households in meeting the rising cost of home energy. A rolling, random selection process will promote equality and access to resources for as many people as possible. Rocket Mortgage, LLC GDP Properties Please contact us if you need assistance utilizing this website or any parts therein. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! Norcom Mortgage Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. You will be asked during the application process which one you wish to apply for. See the LANDLORD INFORMATION at the website for more details. (901) 523-8822 or Toll Free (866) 361-9001, Memphis Fair Housing Center A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. ELIGIBILITY: Households must: (1) Be residents who rent property in Shelby County; (2) Earn less than 80% of the Area Median Income (see chart in eligibility field below) AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Applicants will not be able to apply more than one time. Memphis, TN 38173, Email us: The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Towne Mortgage Applications can be submitted mailed or drop box. To check on the status of a current application, email: ERAhelp@shelbycountytn.gov. You must be delinquent on your mortgage. Congregate meal recipients are Shelby County residents over age 60 or under 60 and disabled. Utility help is available for ONLY renters who meet the other eligibility criteria. PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. Nations Direct Mortgage LLC Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. What if I need help completing my application? The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. Volunteer Mortgage Loan Servicing Applicants who are not selected in each round will be automatically considered for the next round. If you continue, you will exit the NMA Portal. Community Loan Servicing MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Free support from an attorney or an eviction counselor. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . Essex Mortgage Priority will be given to applicants facing eviction or utility cut off. Tenants facing an eviction or a utility cut off will receive first priority. Gibson Co. Habitat for Humanity Member First Mortgage, LLC The funds are provided directly to States, U.S. Jefferson County Habitat for Humanity The information you provide in your application and supporting documentation will help us determine your eligibility. Carrington Home Loans An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. You must currently own and occupy the property as your primary residence. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. MHA also does not send out emails requesting payments. Chosen applicants' payments will be processed as soon as possible. loanDepot.com, LLC Questions about the application process should be sent to Extended.Learning . The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. Elizabethton Federal Savings Bank The online application is also available in Spanish. Dont respond alone. ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. 4. stream If you need assistance in completing your application, please contact the call center at 855-890-8073. Please note that this is an external link. <> shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification Email showing reduced job hours The applicant does not need to apply again. If you are seeking to apply for the THDA Rent Assistance Program, please apply at https://thda.org/help-for-renters-section-8/covidrentreliefhere. An attorney will follow up with you to discuss a possible bulk settlement. Centennial Bank BOX 460 Trenton NJ 08603. M & T Bank A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. If your application is denied, you may submit an appeal of the decision within 30 days of the denial notification. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. Yes. Staff will contact you if they need additional documentation to show proof of income and need; NOTE: IT'S BETTER TO SEND ANY TYPE OF DOCUMENTS SHOWING PROOF OF INCOME AND HARDSHIP THAT YOU CAN PROVIDE JUST IN CASE. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. Check the Emergency Rental Assistance Status. Terry Richman Home Trust Bank You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. Synovus Bank looking to rent or buy, there are resources to support you. Home901.org and telephone number 211 are working. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. Wintrust Mortgage. Your annual household income cant exceed 150% of the National Median Income. Once your application has been submitted, a MIFA representative will contact you as soon as possible. The applicant does not need to apply again. Bancorp South RoundPoint Mortgage Servicing Corporation PHH Reinstatement plus payments- This option is for homeowners who are still experiencing a reduction of income and need assistance with monthly payments for a limited period of time after their mortgage is brought current. No payments will be made to individual applicants. Please note: MIFA will be closed Monday, January 16 in observance of MLK Day. This closure will include the online application for emergency shelter. Fairway Independent Mortgage Corporation The reason for this validation step is to prevent automated spam submissions. Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. 3 $49,500 $4,075.00 Territories, local governments, and Indian tribes. Share this page on your favorite Social network, Legal/Internal Affairs & Protective Services, Section 8 Homeownership Assistance Program (SHAPE), Contact Housing Choice Voucher Program (HCVP). The information you provide in your application will help us determine the most appropriate way to assist you. Currently this amount is $135,000. What if I need help completing my application? Feb. 22, 9 a.m. - 12 p.m. CT - 415 Harding Drive, Lebanon, TN 37087. Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). What do the different statuses in the Emergency Rental Assistance Program Portal mean? First Federal Bank of Tennessee Bank of America Tennessee Valley Federal Credit Union TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; Those who have already applied and have not received the program assistance and currently have a disconnection notice or eviction notice, should call 2-1-1 immediately to notify Home901. Ruoff Mortgage Company Landlords must also agree to inspections of the unit covered by the program. Applicants will visit Home901.org/covid-resources or text home901 to 21000 or, for Spanish, text casa901 to 21000. If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. HOW TO APPLY: On opening date of the portal, go to website portal to apply (HOME901.org); FOR QUESTIONS may also TEXT "home901" to 21000; or for Spanish speaking persons, TEXT "casa901" to 21000 or email if you have problems with the application (ERAhelp@shelbycountytn.gov). Program Overview. NEED COPY OF YOUR LEASE OR RENTAL AGREEMENT, AMONG OTHER DOCUMENTS SHOWING NEED. Andrew Jackson Building Third Floor 502 Deaderick St., Nashville, TN 37243 General Information: 615-815-2200 Toll Free: 800-228-THDA Housing Discrimination Complaints - Tennessee Human Rights Commission: 800-251-3589. Click here to see this service (BV-8900.9300) and related services within the Service Tree. 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